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Return policy

We sell the real handmade masterpieces and we put the heart and soul in them. However, if you are not completely satisfied with your purchase, you can return your order to warehouse within 14 calendar days from the moment of its receiving. In this case, we will refund you the price of the product plus the initial delivery expenditures. The return delivery is paid at the expense of the client.

Please, be sure that the returned goods are in the same conditions in which you received them. If the merchandise to be returned is not in good state, out of its original package or without the label on, then we will not be able to refund you the money of your purchase.

You are responsible for the state of the package and the goods until they are delivered to our warehouse. Keep your receipt or check. In case of lost package, you will have the proof of delivery. Due to customs restrictions, all returns must be sent back from the country the order was delivered to.

As soon as we receive the returned goods, we will send you a confirmation email and we will refund you your payment in the same way that it was made. The payment refund usually takes 3 working days, depending on your bank.